Case management in WC should be moving toward value-based care

Mollie Kallen. Twitter @Molliekallen196 CEO / President of MKCM. This week I spoke to Mollie to find out what she’s been up to in the past month. So, grab your favorite beverage and take a quick break with Mollie and me…

Q. Mollie, what were your top activities in the past 30 days?

1. I recently learned I was nominated for a Comp Laude® Award. I’m so honored to be recognized by my peers in the industry. I still have such a passion for what I do and am appreciative to be in such a wonderful industry where we make a difference in people’s lives every day. I’m looking forward to attending the Comp Laude® Awards & Gala event October 9-11 in San Diego, CA.
2. I also have received the WBENC accreditation – I strongly believe in promoting minorities, in particular women, at all levels of business and in our industry.
3. And I’m so excited to be getting more involved with the Alliance of Women in Workers’ Compensation on a national level with this growing and important organization. Empowering and mentoring women in our industry and in all industries is so important and I’m happy to participate.

Q. What would you say is the primary issue, related to workers’ compensation, that has been top of mind for you in the past month?

A. I feel that the workers’ compensation industry in general is moving more towards value-based paradigms and case management needs to jump onto this concept as well. We’ve always grappled with concepts of hard savings vs. soft savings, but I think with new technologies, we can better crunch our numbers to represent and highlight our ROI/value add to any workers’ compensation program. I also feel that case managementcan do a better job helping with opioid management in working with formularies and more closely questioning treatment protocols and providers. My friends Mark Walls and Kimberly George of Out Front Ideas have summed this all up perfectly along with other important trends to watch in this article: Workers’ Compensation Trends to Watch in 2018 Part 1. Part 2.

Yvonne Guibert. Twitter @buzzystreet Marketing Consultant. I am super excited and looking forward to the WCI360 conference in Orlando next month. Always a fun several days with networking opportunities every hour, there are a couple of highlights I am really looking forward to this year: Give Kids the World Service Day & Gala and the Alliance of Women in Workers’ Compensation‘s half-day session on Financial Acumen, featuring Jean Chatzky of NBC’s Today Show as the keynote. Will you be attending WCI? If so, please consider getting involved with either or both of these fantastic mini events within WCI. Click for more details: GKTW Service Day / Gala or AWWC Financial Acumen Session.

What’s going on in your work comp world? If you work in the workers’ compensation industry, I’d love hear from you! Please message me!